R&D Labs
The infrastructure and innovation rigor to test ideas with real audiences and turn the results into practices the whole field can use.
Arts organizations are built to put on productions, not to experiment. We build an R&D lab inside your organization with your staff and artists, so ideas get tested with real audiences before big commitments and every result is shared.
A proven model
Bell Labs and BBC R&D
Both gave large institutions a protected place to test new ideas away from day-to-day pressure. Bell Labs did it for AT&T; BBC R&D tests new formats and technology before they reach audiences.
How it works
- Lab design with your staff and artists: mandate, operating charter and how experiments run
- An advisory council of specialists in audience growth, workforce and labor, and leadership training who bring the expertise each test needs
- Small, low-cost tests with real audiences, with pass and fail targets set before they start
- Training for staff to form a hypothesis, run a test, read the evidence and change course
- A shared data layer across organizations, so the field learns from every win and every loss
Partner, R&D Labs
Daniel Gomez Seidel
Innovation and service design
Daniel builds innovation capability inside large institutions. At Capital One he co-built the bank’s R&D Lab and trained more than 400 executives in design thinking. He has led service design and agile transformation programs for the World Bank and the United Nations, co-founded the innovation agency in-plural with StrawberryFrog, and mentors at the New Museum’s NEW INC.
